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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Holly Atwood

May 8, 2024

1  out of  5 rating by Holly Atwood
"WORST FRANCHISE EVER!!!! The fact that I have been with them for over 20 years they had no problem losing me as a customer even though I was a good paying customer. They are horrible with responding on any timely manner, they change your policy without notifying you, and JASON has horrible customer service manners. I have no idea how he is still there. I just canceled with them because I am tired of being ignored and never get phone calls back. I have to call numerous times just for someone to call me back!! Updated: I will definitely be better off to any other company who has better customer service. All these reviews are trash."
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Jay Ambrozy

April 17, 2024

5  out of  5 rating by Jay Ambrozy
"Put aside the savings on Auto Insurance on 5 vehicles based in Wayne County....Mike picks up the phone, returns calls and is active in the community supporting clients, local fundraisers and is consistently seeking out ways to help. None better than Mike Bashore."
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Jenn Gentile REALTOR

March 18, 2024

5  out of  5 rating by Jenn Gentile REALTOR
"One of the best! An approachable, down to earth, Insurance specialist who not only ly goes above and beyond for Clients, and especially for Clients, referred directly by his network of realtors and home professionals, Mike Bashore , State Farm gives back to the communities by attending local events, seasonally, sponsoring different events and collaborating with home professionals to support Real Estate, our communities, and the value of the homes we live in and love in. Someone who will go the extra mile just to make a customer for life. The exact kind of person you would want to take advice from in regards to the most monumental purchase you’ll ever make."
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Garrett Taormina

February 28, 2024

5  out of  5 rating by Garrett Taormina
"Jason was very patient with my requests and he was very timely with my requests."
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Ryan Cook

February 26, 2024

5  out of  5 rating by Ryan Cook
"Spoke with Jason Youmans for renters insurance. He was respectful, direct with information, and gave helpful insight with my options"
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Edward Delvalle

January 4, 2024

5  out of  5 rating by Edward Delvalle
"Mike & Samm are the best!"
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Claudio Cappello

November 20, 2023

5  out of  5 rating by Claudio Cappello
"Life happens and random events can create small and big inconveniences, but every time I had any sort of issues Jason is the absolute best support I could ask for! As a foreign, I’ll sometimes ask a couple of more questions and Jason and the State Farm team always gives me all the details I need to make the proper decisions through difficult moments. I always had positive experiences in managing vehicle and house claims. The staff is always prompt and provides clear guidance throughout the whole process, making the claims and repairs hassle-free. Highly recommended for their excellent service in times of need."
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Dennis Napolitano

November 12, 2023

5  out of  5 rating by Dennis Napolitano
"I wanted to thank Jason Youmans for his guidance and expertise regarding my recent accident claim. Without getting into too much detail, he in the end allowed me to transition into another vehicle with ease. He had informed me about filing a tort claim, which I didn’t realize was a possibility. It was a success, and I’ve now been fully renewed after finding a comparable replacement vehicle. Thanks again Jason! Dennis Napolitano"
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Timothy Barnett

October 25, 2023

1  out of  5 rating by Timothy Barnett
"You want a company that can double your rate from $350/mo to $620 in three months, with no accident, no tickets, and no reasoning? Then these are the your guys! 4 faithful years a part of State Farm and get hung up on when I say “I’ll switch insurances”. Giant middle finger to you and all of your reps. :)"
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Brian Walker

October 8, 2023

5  out of  5 rating by Brian Walker
"The best of the best. Genuinely cares about us as a family. We aren’t a number like most places have treated us. Forever indebted"
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Katie Ventimiglia

October 6, 2023

5  out of  5 rating by Katie Ventimiglia
"Great office! Samm is great! she helped me with my life insurance plan and always answers any questions I have!"
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Jason Kaleta

September 19, 2023

5  out of  5 rating by Jason Kaleta
"Mike and his team are always available! 2 years ago when our area had the big rain/floods, we were out of town and Mike called US to see if we are having any issues! Luckily we did not, but Mike's Customer service was so reassuring!"
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Taylor Phillips

September 13, 2023

5  out of  5 rating by Taylor Phillips
"Been with state farm for quite a few years now. As I've grown from just person needing car insurance to someone with multiple vehicles and a business to insure, they've made the process easy and super affordable. I cannot say enough about their customer service. Jason is the absolute best! They call back to answer all my questions in a timely manner, as well as follow up to make sure the documents I've received re correct."
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Angela Yousif

September 3, 2023

5  out of  5 rating by Angela Yousif
"I have been using Jason for years. He is always so helpful and gets stuff done for us right when we need it. When i call the office the staff are also very nice. Love working with this office."
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Jillian Diaz-Marin

September 1, 2023

5  out of  5 rating by Jillian Diaz-Marin
"Jason was very friendly, answered all my questions, and really took care of me!"
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Mariama Kema Toure

August 25, 2023

5  out of  5 rating by Mariama Kema Toure
"Daniel was very helpful. He answered my questions and addressed my concerns in details. This office in general does a great job communicating policies and helping out with anything I need."
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Tim Rose

August 25, 2023

4  out of  5 rating by Tim Rose
"I pay more for State Farm because I like the way they handle coverage when you need to use it. I’ve been increasingly frustrated by the answering services and the time it takes to get a call back for basic changes. Most companies allow you to adjust or change online but State Farm makes you do much of it with an agent which is slow. Once I finally get help - they are great - esp Jason - but man I wish I could just call them directly since State Farm is a more premium service like AllState or the like."
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Julie Burke

August 23, 2023

5  out of  5 rating by Julie Burke
"Daniel is fantastic. He took so much time answering all of my questions with patience and clarity."
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Irfan Syed

August 23, 2023

5  out of  5 rating by Irfan Syed
"Incredible service, Jason’s knowledge and service were outstanding I will definitely recommend my friends and family members to contact Jason at mike’s agency. 5 star"
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Elkhorn Entertainment

August 21, 2023

5  out of  5 rating by Elkhorn Entertainment
"Mike and team are awesome! Found us great rates and its always easy to speak with someone."
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Nirmal Saha

August 20, 2023

5  out of  5 rating by Nirmal Saha
"Great customer service. I had couple of interactions with agent Jason and he never disappointed me. Always go one step above my requirement and questions."
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ava ansari

August 18, 2023

5  out of  5 rating by ava ansari
"Thank you, Jason, for your listening, promptness, and skills!"
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Noel C

August 15, 2023

5  out of  5 rating by Noel C
"Our household has been with State Farm Auto for a number of years now, and we are very pleased with the service, communication and guidance provided by Mike Bashore and office staff. We've recommended him to those we know when they inquire about our insurance provider."
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Jared Capen

August 14, 2023

5  out of  5 rating by Jared Capen
"Nick was extremely helpful, brought my rates down lower than I have ever paid! Also gave me a bundle of renters and auto insurance for a better rate than my previous insurance covering only auto! Highly recommend! Ask for Nick!"
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lajuan owens

August 11, 2023

5  out of  5 rating by lajuan owens
"Jason is prompt with returning my calls. Also answering all my concerns and helping me get life insurance and auto insurance. Also is very polite and helpful."